or has a specific "Accordion" or "Collapsible" component, insert it and use these headings and body text:
Accordion Item 1: Service Level Agreement (SLA)
Content: The Provider guarantees a 99.9% uptime for all cloud services. Maintenance windows are scheduled for the third Sunday of every month between 02:00 and 04:00 UTC. Failure to meet these targets results in service credits as defined in Section 4.
Accordion Item 2: Data Processing Addendum
Content: > * Data Location: All personal data is stored in the EEA.
Sub-processors: A list of approved sub-processors is available in the Clickthrough Settings.
Encryption: Data is encrypted at rest using AES-256 and in transit via TLS 1.2+.
Accordion Item 3: Liability & Indemnification
Content: To the maximum extent permitted by law, the total liability of either party shall not exceed the fees paid by the Client in the 12 months preceding the claim.
